Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great product works great
on September 22, 2024
Posted by: Tommy Latiolais
I just bought this new router I had a older model NETGEAR that went out NETGEAR is a great product
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to set up
on September 22, 2024
Posted by: B Good
Integrating the modem and the router makes set up a breeze.
Written by a customer while visiting netgear.com
Customer Rating
5
Good, easy to use
on September 21, 2024
Posted by: Jop Blom
Good Router/modem. Easy set up, but lower front buttons are a bit flimsy and hard to find
Written by a customer while visiting netgear.com
Customer Rating
5
Good value modem and router
on September 20, 2024
Posted by: Rick
Decent modem and router that is easy to setup and has better WiFi coverage than the Xfinity gateway
Written by a customer while visiting netgear.com
Customer Rating
4
Easy to install, use, and register
on September 20, 2024
Posted by: Brian
I like that I can instal this easily, as well as changing the networks name and key
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR ac1900
on September 19, 2024
Posted by: Matt
Excellent router. Does exactly what I need and speed has tripled compared to last one
Written by a customer while visiting netgear.com
Customer Rating
3
sluggish but on Comcast
on September 18, 2024
Posted by: Wendy
My old Nighthawk was overheating and set off the APC so I got a new one. Still having issues of extremely slow speeds and sluggish device performance. I have no idea who to blame the brand new modem or Comcast who like to act like they are never at fault
Response from netgear.comBy netgear, netgear, September 19, 2024
Hi Wendy,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speeds while using your C7000. We recommend checking out these troubleshooting resources: https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speeds while using your C7000. We recommend checking out these troubleshooting resources: https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
So far, so good!
on September 18, 2024
Posted by: Victoria Grover
I ordered this refurbished mode router and it works great. The installation and set up only took a few minutes, and was very easy to do.
Written by a customer while visiting netgear.com