Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
2
Okay...
on September 23, 2024
Posted by: Joe S
I kinda like this cable modem / router as I have been using it just over a year now with zero issues. I'm getting 250 mbps, which is close to the 300 mbps plan with my ISP.
Now, this is what I don't like, the Nighthawk app is horrible and clunky to work with. The information from the browser page doesn't populate into there and you can't do much with it. Also, I do not like the fact that you cannot put a VPN onto it, now I understand the intensive nature of VPN usage, etc. but it would still be nice to have the option.
I am moving to an ASUS, TP, or Nano Pi next
Written by a customer while visiting netgear.com
Customer Rating
5
Efficient price worthy great
on September 23, 2024
Posted by: Bongnkar J
This is a wonderful router I have used a couple of others before but I will definitely recommend this one. It is easy to setup and works great. Definitely a 5star product
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great
on September 23, 2024
Posted by: Jersey Joe
Easy to install, worked with my Comcast Internet and solved a VOIP issue I was having with the Modem Comcast provided.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product
on September 23, 2024
Posted by: Bonnie
I am very happy with my NETGEAR product and have been switching over All my connections easily as I’m not the most technically savvy person.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Setup
on September 23, 2024
Posted by: MikeL
The setup was very simple once i got the App. The Internet is great. The WIFI is ifffy. My Roku has issues though. One day the 2.4 signal is Excellent and the next it's only Good and I have to switch to the 5.0 signal. Then the next day I have to switch back.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast Wifi
on September 23, 2024
Posted by: Calvin
This modem router is the best system out there that provides fast wifi
Written by a customer while visiting netgear.com
Customer Rating
3
Mderately Satisfied
on September 22, 2024
Posted by: ED RIECKELMAN
All good, except our three Lenovo computers will not link up to the wifi. Very frustrating
Response from netgear.comBy netgear, netgear, September 23, 2024
Hi ED,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your computers connecting to your C7000. We recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your computers connecting to your C7000. We recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on September 22, 2024
Posted by: Anonymous
I was sick and tired of Xfinity modem. So I bought this! saves me money and coverage and usage is phenomenal. I highly recommend.
Written by a customer while visiting netgear.com