Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
1
Not compatible with xfinity
on September 25, 2024
Posted by: Bryan Brunner
Router only gave 28mbps on xfinity because xfinity requires
Written by a customer while visiting netgear.com
Customer Rating
5
Good product
on September 25, 2024
Posted by: Jim T.
Good modem / router. Price was good and product works great. It was easy to set up has even sped up my download speeds.
Written by a customer while visiting netgear.com
Customer Rating
5
Solid modem router
on September 24, 2024
Posted by: Nick Here
I have an 800 mbps service from Xfinity and I’m getting 793 from the speed test on LAN. My service is as far from the back 2 bedrooms but WiFi still works there
Written by a customer while visiting netgear.com
Customer Rating
5
Nice router
on September 24, 2024
Posted by: Anonymous
Very good router overall, works well with the numerous devices I have on it at all times
Written by a customer while visiting netgear.com
Customer Rating
5
I like it
on September 24, 2024
Posted by: Sam Rudolph
I needed a new modem/ router combo and this filled my need quite well.
Written by a customer while visiting netgear.com
Customer Rating
3
having problem with wifi
on September 24, 2024
Posted by: James A Pytynia
wifi works fine on phone and laptop but not on roku receiversbought a new receiver put it10feet from modem and signal is very weak and wont work at all
Response from netgear.comBy netgear, netgear, September 24, 2024
Hi James,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with some of your devices connecting. We recommend checking out these troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with some of your devices connecting. We recommend checking out these troubleshooting resources: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Top Quality Product
on September 24, 2024
Posted by: MikeWarren
Love a product that does what its supposed to do and is easy to set up
Written by a customer while visiting netgear.com
Customer Rating
5
Top Quality Product
on September 24, 2024
Posted by: MikeWarren
Love a product that does what its supposed to do and is easy to set up
Written by a customer while visiting netgear.com