Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Easy to install
on April 20, 2026
Posted by: Jennifer Brincat
It was easy to install but hard to redo everything that was wifi
Written by a customer while visiting netgear.com
Customer Rating
4
meets described requirements
on April 19, 2026
Posted by: Anonymous
i upgraded from older version of
netgear and am more than pleased with the results.
netgear and am more than pleased with the results.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on April 17, 2026
Posted by: Dorothy W
NETGEAR NIGHTHAWK is working flawlessly! Am so happy I chose this modem/router! I totally appreciated the great assistance I received from the team that was on line. Thank you NEATGEAR. The Nighthawk AC 1900 has really increased the speed of my computer too!
Written by a customer while visiting netgear.com
Customer Rating
5
My nighthawk.
on April 16, 2026
Posted by: Alisha Martensen
I love it. It's just what I wanted for my Internet and streaming.
Written by a customer while visiting netgear.com
Customer Rating
5
Its Great!
on April 15, 2026
Posted by: Lin Short
I love the speed and the reliability, I have no problems other than these, the plug is very loose in the plug in of my power strip so if it gets hit just wrong the whole thing restarts and it seems to take forever to restore the connection. Everything else is fantastic!
Written by a customer while visiting netgear.com
Customer Rating
1
Not worth it at all, just keep your decade old modem/router
on April 14, 2026
Posted by: Borb52
Bought this and installed. Got it registered with my ISP on my 1G service. Router could only output 30mbps on 5G and 65mbps on 2.4. Tried changing to lower channels, rebooting etc to no avail. Called netgear, they told me I should only expect to see 150 to 300mbps maximum anyway. They told me to change the channel to the channel I already had selected, then unplug it for 1 minute and try it. Same result. I bagged it and returned it and bought an Arris Surfboard for arpund the same price and couldn't be more pleased. It actually gets 1G unlike this Netgear garbage. If you can only expect 150 to 300mbps on it then dont advertise 1.3G. Also if it can only do 30mbps then maybe say that. The decade old Arris I had could run circles around this thing.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5
Great compact and powerful modem.
on April 12, 2026
Posted by: Anonymous
I bought this modem after having to replace my old modem, which I’ve had for a couple of years now. This new Nighthawk modem is fantastic, with fast speeds and easy setup.
Written by a customer while visiting netgear.com
Customer Rating
5
Very pleased with this purchase
on April 12, 2026
Posted by: Anonymous
I bought this modem due to shipping delays with an xfinity modem and it was ready to set up right out of the box the prompts made it easy and was able to immediately add it to my xfinity account. Not a single issue and runs great for gaming or just watching streaming services
Written by a customer while visiting netgear.com