Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Perfect choice
on March 20, 2020
Posted by: Steve Loomis
Just upgraded our modem and this was a perfect choice. Family of 6 with multiple Wi-Fi products including firestick and computers. Great range and we have finally found a product that can handle are families needs.
Written by a customer while visiting netgear.com
Customer Rating
5
Game changer
on March 20, 2020
Posted by: Joey solimini
Great WiFi range, so much faster than our old router and modem and very.stable no issues at all. Couldn’t be happier
Written by a customer while visiting netgear.com
Customer Rating
1
Drops Internet Several Times a Day
on March 20, 2020
Posted by: NC
This Modem Router drops my internet connection several times a day and has done so since I purchased it. The Netgear website is not particularly helpful in troubleshooting, and I am very disappointed in this product, which fails at its purpose.
Response from netgear.comBy NETGEAR Team, March 20, 2020
Hello NC,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity on your modem. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the connectivity on your modem. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing modem/router combo
on March 19, 2020
Posted by: Michael Habrat
This is the best router I’ve had. WiFi mesh connected quickly to it. Dual networks to split devices on is amazing. Fastest internet speed I’ve ever gotten. 5 stars
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great
on March 19, 2020
Posted by: Michael Butler
Replaced my ISP rental with this and saved enough money to pay for the router. And it works better.
Written by a customer while visiting netgear.com
Customer Rating
5
Support
on March 19, 2020
Posted by: Dale Lesh
The support group was very helpful and they even put xfinity in their place
Written by a customer while visiting netgear.com
Customer Rating
5
WiFi Cable Módem Router C7000v2
on March 19, 2020
Posted by: JS
Really stable unit, no having to reset power to it to make it work again, dual band, 1900-5g, projects signal into my backyard pretty well, would highly recommend for medium sized home and if you don’t want to spend too much
Written by a customer while visiting netgear.com
Customer Rating
5
Powerful Performance
on March 18, 2020
Posted by: Anonymous
My Nighthawk AC1900 (C7000v2) modem router has performed wonderfully, and consistently, since day one. Speeds,with my new provider, are well above five times those from my previous provider. I have had Netgear modem routers in the past and have always had good performance from them. Tech service, if you need it, is always first class too. Would recommend this modem router to anyone needing a reliable internet device.
Written by a customer while visiting netgear.com