Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Awesome WiFi router/modem
on April 25, 2020
Posted by: Eileen Joaquin
Easy installation, download the app first! It’s very simple and easy and my WiFi and internet is so much better!
Written by a customer while visiting netgear.com
Customer Rating
5
Finally an agent who cared
on April 25, 2020
Posted by: Kimberly
I purchased the warranty and confidence was restored after phone being hung up in my face twice! Why? because of the agent that took the time to explain inform and help.
Written by a customer while visiting netgear.com
Customer Rating
5
Suck it comcAst
on April 25, 2020
Posted by: Julio
New router is amazing way further reach in the house vs the upgraded Comcast. Even though it’s last years model this one rocks.
Written by a customer while visiting netgear.com
Customer Rating
4
Works as expected
on April 25, 2020
Posted by: Jon woodbridge
I use netgear routers at two other locations. I got this one to avoid cable company fees, have strong WiFi and use the netgear app to keep tabs on things. Everything works as expected, signal is strong inside the house but fades quickly when beyond the outside walls. The routers with the external antennas have stronger signal when you go outside.
Written by a customer while visiting netgear.com
Customer Rating
1
Don’t buy it
on April 25, 2020
Posted by: David
The router works fine. Covers my 2000 sqft hoist well. The app to interface with it used to be awesome and then they changed it to a terrible app that’s Mostly unusable. Now I want this router to give me the smallest reason to replace it. Don’t buy it. Seriously, the app is that bad. Since the update I’ve had to restart it daily. I’ll never buy a netgear again.
Response from netgear.comBy NETGEAR Team, April 27, 2020
Hi David,
The app will not cause you to need to restart your router. Please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
The app will not cause you to need to restart your router. Please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear night hawk
on April 24, 2020
Posted by: Adam
I was having a lot of problems with other routers because on my concrete walls I got this and I can go any place in the house or even outside and still get signal I love this router best money I spent
Written by a customer while visiting netgear.com
Customer Rating
5
Love our new Nighthawk
on April 24, 2020
Posted by: Genevie Chatman
This router is such a great replacement to the old Netgear router we had.
Written by a customer while visiting netgear.com
Customer Rating
5
Smoking!
on April 24, 2020
Posted by: Jim S
Speeds quadrupled the moment this beast fired up! Couldn’t believe it but Ookla confirmed what I was seeing. My Wi-Fi speed literally is 4 times faster than the rental junk from the ISP. It’s only been running a week but I can tell you that’s a week free of irritating reboots!
Written by a customer while visiting netgear.com