Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great router!
on April 26, 2020
Posted by: John doe
Been a great router, perfect if you want high speed in an apartment. If you have a big house maybe something with a bit more range. But for the price no complaints
Written by a customer while visiting netgear.com
Customer Rating
5
Great product highly Recommended
on April 26, 2020
Posted by: Ryan Young
I purchased this to update my old modem and router. I love this combined modem/ router as it has a strong signal and handles high speed internet speeds! Just what we needed as I’m working from home.
Written by a customer while visiting netgear.com
Customer Rating
1
Not good
on April 26, 2020
Posted by: Alex
Not working properly since new and in order to get support they want to sale you tech support package
Response from netgear.comBy NETGEAR Team, April 27, 2020
Thanks for your review of your Netgear modem router. We understand that you have been having a difficult time with the wireless connectivity and we would like to look into some of the support opportunities that we have available on our support pages.
Your new product comes with one-year warranty and 90 days of complimentary tech support. To extend your coverage further and get access to knowledgeable experts for your product, purchase an Extended Warranty or Extended Warranty and Support plan within 90 days of product purchase.
Thank you.
NETGEAR Team
Your new product comes with one-year warranty and 90 days of complimentary tech support. To extend your coverage further and get access to knowledgeable experts for your product, purchase an Extended Warranty or Extended Warranty and Support plan within 90 days of product purchase.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on April 26, 2020
Posted by: Don E
I bought this when I switched from uverse to xfinity. I needed a cable gateway and so far this has done the trick. For the most part my ookla speed test always comes close or exceeds the cable speed I’m paying for; which is pretty impressive during these “uncertain times”. Another thing I’m happy about was it’s smooth interface with my Western Digital My Cloud.
Written by a customer while visiting netgear.com
Customer Rating
5
Very Happy with the change.
on April 26, 2020
Posted by: Dereck Young
I recently switched from Xfinity modem and router and am thrilled with Netgear’s performance.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy to install.
on April 26, 2020
Posted by: Kevin
The product works as advertised. speeds are on the high side.
Written by a customer while visiting netgear.com
Customer Rating
3
It works ok.
on April 26, 2020
Posted by: Joseph Xavier
Would be better but extremely difficult to connect google Chromecast and unsuccessful with a Google home.
Written by a customer while visiting netgear.com
Customer Rating
5
AMAZING
on April 26, 2020
Posted by: Michael S.
I have Xfinity and one day I decide to do a speed test, I’m paying for gigabit internet and was barely getting 70 mbps with their provided router. I decided to upgrade and this thing WORKS it was an easy install, a lot smaller than the previous one and handles my internet speed easily no bottlenecks or anything. I have previously bought net gear and ended up coming back I know where my business will always be!
Written by a customer while visiting netgear.com