Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
1
Sub-par
on April 27, 2020
Posted by: gizmogirlc
Directions are poorly written and very confusing. There is no port on the router to use for your phone line. Customer Service DOES NOT follow through and call you back.
Response from netgear.comBy NETGEAR Team, April 27, 2020
Hello,
This modem is not compatible with voice services. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
This modem is not compatible with voice services. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Blown Away!!
on April 26, 2020
Posted by: Anonymous
I was excited to get away from paying Comcast for their modem so when I began researching modems I looked at countless comparisons and reviews. NETGEAR Nighthawk AC1900 WiFi Cable Modem Router (C7000v2) came out on top for what I was looking for. With me being a gamer and having numerous tech gadgets throughout the home that require WiFi. The C7000v2 is a reliable beast!
Written by a customer while visiting netgear.com
Customer Rating
4
Great, but...
on April 26, 2020
Posted by: Erin smale
I think it’s a good product, I don’t know if it’s better than what I had, old drink. I wish I would have known I can’t update the firmware myself, Netgear says my isp has to, the isp says Netgeae has to, you get it. It’s ok, but not amazed by anything, I don’t notice faster speeds, and I have to reset frequently. It is nice that’s is one piece of equipment, but that’s about the best feature. Do your research before you buy.
Written by a customer while visiting netgear.com
Customer Rating
3
Signal weak
on April 26, 2020
Posted by: Isidoro
I’ve been experiencing bad signal from the WiFi cable modem
Response from netgear.comBy NETGEAR Team, April 27, 2020
Hello,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the modem router. Many helpful resources can be found on our support pages. please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the modem router. Many helpful resources can be found on our support pages. please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
WiFi signal weak
on April 26, 2020
Posted by: Isidoro Tovar
I’ve had the WiFi Cable Modem for a week now the WiFi signal gets weak on and off.
Written by a customer while visiting netgear.com
Customer Rating
5
HEY IT WORKS!
on April 26, 2020
Posted by: Anonymous
having used an Arris model previously which, despite the great increase to my Internet speed allowed by the Comcast, the overall speed at my laptop remained minimal. so when i installed my new Nighthawk AC1900, like wow, did i ever see the Net speed increase over 100%!!! the functioning of the unit has been smooth, steady, and most impressive. i am pleased to have made this purchase!
Written by a customer while visiting netgear.com
Customer Rating
3
Mixed Results
on April 26, 2020
Posted by: Doug Levens
We still have issues connecting to WiFi. I thought thisvwouldnjj Mu ale it better
Written by a customer while visiting netgear.com
Customer Rating
4
Blazing fast
on April 26, 2020
Posted by: Jim
If I lived in a condo or my own home (I rent for now) I could personally check the download
Written by a customer while visiting netgear.com