Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great
on May 13, 2020
Posted by: april hall
Took a little bit of time to get it switched on spectrum but it was simple after that and works great
Written by a customer while visiting netgear.com
Customer Rating
4
Quick set up and great app addition
on May 13, 2020
Posted by: Derrick
I have always relied on the rental modems that the cable companies provided however after being fed up of the inconsistent performance. I decided to make an investment in a router modem. My decision turned out to be perfect - it was easy to set up and the app allows me to monitor my traffic on a level I’ve never had before! This investment will pay itself off as I’ll never had to pay for a rental again AND I’ll be able to take full advantage of the actual internet speeds I’m paying for!
Written by a customer while visiting netgear.com
Customer Rating
4
Fast but not adequate
on May 13, 2020
Posted by: Dean Gill
My new Modem/Router took out the bandwidth bottleneck I had. Gave me every bit of speed my ISP promised. However, if you have more than one gamer in the house playing the same game you may have trouble.
Written by a customer while visiting netgear.com
Customer Rating
5
Very good product
on May 13, 2020
Posted by: Anonymous
My nighthawk Router has been working good. I have not had any issues with it. I recommend this product.
Written by a customer while visiting netgear.com
Customer Rating
5
WOW
on May 13, 2020
Posted by: Brandon R
Easy to use, works great with my Xfinity service. Nighthawk App is amazing. 10/10 would recommend
Written by a customer while visiting netgear.com
Customer Rating
1
Do not buy this or any Netgear product
on May 13, 2020
Posted by: viksheth
Gender:Male
Length of ownership:1 month
I bought this about a month ago and it installed fine but when I was trying to open UDP port 123,500 and 4600 for Cellspot by Tmobile it will not do it. I called Netgear support and talked to Level 1 support on April 15 she tried it and could not help me so she tranfere to level 2 > He spent few hours to fix the problem with remote session and finally he told me that he will have to refer to Engineering. This is been going on for 4 weeks and still is not resolved. Each time I call them they tell me that Engineering has not responded. I call them every couple of days. Their support is overseas and I tried to call corporate office in California but no one answers the phone.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, May 15, 2020
Hello,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the setup. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the setup. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Great product will purchase again
on May 13, 2020
Posted by: GREGORY HILL
Great product real purchase a key and it has to range I need it For my home currently have 10 devices Connected to Works like a charm
Written by a customer while visiting netgear.com
Customer Rating
4
awesome
on May 13, 2020
Posted by: Johannes Spittler
i love it the range is better and you can do a whole lot more with it than the isp rental. not to mention the rental fee is null and void
Written by a customer while visiting netgear.com