Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
1
Bad Firmware
on May 30, 2020
Posted by: Mr Pickle
Bad Firmware and other issues, required replacement twice in 3 months.
Response from netgear.comBy NETGEAR Team, June 1, 2020
Hello,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Great for the price
on May 30, 2020
Posted by: Goldensulli
It’s a really good modem/router combo. I bought so I didn’t have to rent from Comcast/xfinity. Set up was not possible from my phone, that’s my only complaint. Once I hardwired into it, it was simple and so far has worked fantastic. Full WiFi throughout the entire house, dual set ups of 2.4 and 5.0, the latter for my gaming. Highly recommend
Written by a customer while visiting netgear.com
Customer Rating
5
Saving money
on May 30, 2020
Posted by: Mike
First of all I’m tired to paying rent modem also after replacing this modem with Comcast i did not see much difference also my speed little bit gain up and I’m still at using about 3 weeks now so far so good
Written by a customer while visiting netgear.com
Customer Rating
2
It’s okay
on May 30, 2020
Posted by: Jett
It’s an okay router. When you run a Speedtest it’s it does great, but as soon as you start actually downloading something it tanks about half the time.
Response from netgear.comBy NETGEAR Team, June 1, 2020
Hi Jett,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on May 30, 2020
Posted by: Anonymous
So far work excellent and super fast. I’m so glad.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem works great
on May 30, 2020
Posted by: Don Greulich
Recently purchased the Netgear modem added the app on my phone and just like that up and running with a great source of info as to how well the device is working. Pretty neat
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on May 30, 2020
Posted by: Anonymous
So far so good no dropping of access, signal is very good through out the home , and now we are all home all the time everyone is able to work at the same time with no issues.
Written by a customer while visiting netgear.com
Customer Rating
5
Super Speedy Service
on May 29, 2020
Posted by: Anonymous
I purchased this cable modem router when my previous modem and router combo stopped working. I love the fact that I now have one device instead of two and our wifi experience has never been more seamless. Installation was easy and I now have all of my devices linked without disruption, even when simultaneously streaming and gaming.
Written by a customer while visiting netgear.com