Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Lightning speed
on June 2, 2020
Posted by: Tiffany
I use Xfinity services. We couldn’t even stream on one tv without buffering. I have 20 devices connected to this device and have no issues with buffering at all. This was the best investment I have made in a while!
Written by a customer while visiting netgear.com
Customer Rating
5
Great!
on June 1, 2020
Posted by: Mauricio
It’s really fast! No issues at all connecting, set up was very easy!
Written by a customer while visiting netgear.com
Customer Rating
3
Netgear
on June 1, 2020
Posted by: Nick Bar
Fine model, can drop and the mesh is a bit inconsistent. Generally, I would recommend overengineering your WiFi and this isn’t quite up to a full family load of multiple devices in a big house, but still good.
Response from netgear.comBy NETGEAR Team, June 2, 2020
Hello Nick,
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent cable modem and router
on June 1, 2020
Posted by: KK
Love the stable and steady output in this router. Only issue I have is that I am unable to use this in a base station - repeater mode since the repeating option is not in the menu.
Written by a customer while visiting netgear.com
Customer Rating
1
Poor performance
on June 1, 2020
Posted by: Anonymous
After installing Nighthawk router/modem I went from 220 Mbs to 60Mbs. Enough said !
Response from netgear.comBy NETGEAR Team, June 5, 2020
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great experience!
on June 1, 2020
Posted by: Anonymous
Great experience! The modem works better than expected! Customer service was key to my satisfaction. Technical support was a tremendous asset to me as well as to your company.
Written by a customer while visiting netgear.com
Customer Rating
5
Nice product
on June 1, 2020
Posted by: Dippin
Works well, gets a little warm, easy to setup . So far so good
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on June 1, 2020
Posted by: Anonymous
Great product I love it no problems so far with my purchased.
Written by a customer while visiting netgear.com