Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great modem
on June 2, 2020
Posted by: Lindsay
We have had this modem for about 3 years and due to a water spill on it we had to buy a replacement. We were so happy with the nighthawk that we ended up buying it again. It has great signal, it never gave us problem and we had a lot of devices connected wirelessly and also on all ports. I completely recommend this modem/router to anyone.
Written by a customer while visiting netgear.com
Customer Rating
5
Love it
on June 2, 2020
Posted by: Talayia
Gave my internet the boost that I needed for gaming
Written by a customer while visiting netgear.com
Customer Rating
5
great product
on June 2, 2020
Posted by: Kyle Hooe
Finally got a modem router that works they way its suppose to. Great company from time of purchase, shipping and install.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing! Better than Expected
on June 2, 2020
Posted by: Brittany Griffin
It’s better than the one from the internet company that cost 3 times as much. It can handle a whole house of wifi devices and still no lag on the playstation. I truly am impressed by this router/ modem combo.
Written by a customer while visiting netgear.com
Customer Rating
4
A little disappointed.
on June 2, 2020
Posted by: Bob Salewski
Item has been working fine but disappointed with not being able to interface with my IPhone.
Written by a customer while visiting netgear.com
Customer Rating
1
Broken right after warranty period
on June 2, 2020
Posted by: T. C
Works great in the first year, but it is broken almost right after warranty period. It is more like I spent the money to rent the router for a year. Pay attention to the warranty period.
Response from netgear.comBy NETGEAR Team, June 5, 2020
Thanks for your review of your product. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem Router
on June 2, 2020
Posted by: Kady Hurlock
This modem router was easy to install and very affordable!
Written by a customer while visiting netgear.com
Customer Rating
5
Fast enough to handle 10 devices
on June 2, 2020
Posted by: Praveen Kodakkad
I have been using this modem for a while and I am impressed with the Wi-Fi range and ability of this modem to handle the highspeed internet.
Written by a customer while visiting netgear.com