Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
NETGEAR Nighthawk AC1900
on October 14, 2020
Posted by: Larry B
Purchased this to replace the gateway rented for almost 3 years. The difference is night and day. Great speeds throughout 3100 sq ft home. No longer need to use the 2 wifi extenders that were mandatory with the last unit. Highly recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Reliable and Fast
on October 14, 2020
Posted by: DParks
Upgraded from the cheaper model and couldn’t be happier. The connection is strong and fast and haven’t needed to restart the router yet since buying. Would definitely recommend!
Written by a customer while visiting netgear.com
Customer Rating
3
Good but needs some help
on October 14, 2020
Posted by: Jay
This is ok but it gets low band with when more than one device is streaming and phones start loading videos slow
Response from netgear.comBy Consumer Affairs, October 15, 2020
Hello Jay,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that your modem is slow with multiple connections. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Netgear Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that your modem is slow with multiple connections. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
5
Nice Router
on October 14, 2020
Posted by: Ryan
This router/modem combo was easy to install and results in strong/fast connections.
Written by a customer while visiting netgear.com
Customer Rating
5
Best wireless router
on October 14, 2020
Posted by: Leslie bundy
Didn’t even need a WiFi extender like I was going to get wife loves this for streaming
Written by a customer while visiting netgear.com
Customer Rating
5
Best wireless router
on October 14, 2020
Posted by: Leslie bundy
Didn’t even need a WiFi extender like I was going to get wife loves this for streaming
Written by a customer while visiting netgear.com
Customer Rating
5
Very good
on October 14, 2020
Posted by: Anonymous
I needed updated modem router this really is much better then previous one
Written by a customer while visiting netgear.com
Customer Rating
4
So far, so good!
on October 14, 2020
Posted by: K. Nelson
So far, so good! This is a replacement modem router. I had connectivity issues with my first one. It was making a weird static noise and dropping out intermittingly. I returned the old one and they sent me out a certified refurbished replacement within 3 days. It is working.
Written by a customer while visiting netgear.com