Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Awesome Router
on October 15, 2020
Posted by: Anonymous
I am a Netgear guy. And upgraded my router to a cable modem router. Keeps up with my internet speeds and doesn’t lag while playing online games on my gaming console.
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on October 15, 2020
Posted by: David Reichbach
1st time xfinity user and so far so good no complaints I have had nothing but good things to say about my service both internet and customer service wise...
Written by a customer while visiting netgear.com
Customer Rating
3
Better than renting
on October 15, 2020
Posted by: Owner
Purchased to replace my cable provided modem/router that I was paying a monthly fee on. As far as performance, no improvement as far as coverage for WiFi. I have a single level open air house and this covers the kitchen and front room. I have an extender for bedrooms. It beats the monthly fee.
Response from netgear.comBy Consumer Affairs, October 16, 2020
Hi Owner,
Thank you for the feedback on your Modem router. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Thank you for the feedback on your Modem router. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
2
Connection to the network.
on October 15, 2020
Posted by: Cathy Hammett
My nighthawk will not stay connected to my bluray, lap top, ipad, even my house thermostat. Not connected to network. I have to unplug my nighthawk two to three times a day. Terrible.
Response from netgear.comBy Consumer Affairs, October 16, 2020
Hi Cathy Hammett,
We are happy to look into support opportunities for your connectivity issue. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We are happy to look into support opportunities for your connectivity issue. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Sleek, well performing
on October 15, 2020
Posted by: CD
Extremely happy with my purchase, provides the service it promises and looks sharp doing so.
Written by a customer while visiting netgear.com
Customer Rating
5
Great!
on October 15, 2020
Posted by: James S
Cable company equipment was horrible. Was not fast enough to provide the speeds I was paying for. Did my research and purchased this nighthawk. My buffering days are long behind me thank goodness.
Written by a customer while visiting netgear.com
Customer Rating
5
Better
on October 15, 2020
Posted by: D. Armstrong
Had an older surfboard unit that kept dropping connection. This one is doing better.
Written by a customer while visiting netgear.com
Customer Rating
4
Great Modem/Router
on October 14, 2020
Posted by: Derrick Silveira
This would have been 5 stars, but there was no easy way to set priority to certain devices. Other than that I love it.
Written by a customer while visiting netgear.com