Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great!
on October 17, 2020
Posted by: Leigh
I am a graduate student and a teaching assistant. When both my school and work moved online, I needed a reliable router/modem. This has worked great and I have no complaints.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on October 17, 2020
Posted by: Anonymous
Netgear was a great investment in my pocket for Internet service do not have to pay rent and fee because I have my own and I enjoyed it
Written by a customer while visiting netgear.com
Customer Rating
4
New router
on October 16, 2020
Posted by: Anonymous
This Netgear Nighthawk replaced my previous router that gave up the ghost. I liked that it was a combined router and cable modem. Saved me from getting a separate router as my previous modem was 8 years old. So far so good. Would recommend anyone getting this product.
Written by a customer while visiting netgear.com
Customer Rating
5
Good stuff
on October 16, 2020
Posted by: Qetuwrah
I switched modems and this one is way better. I’ve not had issues so far like I did the last modem. This was also a good price as well.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on October 16, 2020
Posted by: Ohanio
My netgear cable router finally gave up after 5 years of use so I finally had to upgrade which I couldn’t go with any other brand cause I’m loyal to netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
Good for home use
on October 16, 2020
Posted by: Anonymous
Easy to configure for Comcast internet. Good coverage and speed. Will recommend this product.
Written by a customer while visiting netgear.com
Customer Rating
5
Solid
on October 16, 2020
Posted by: Anonymous
Great Combo package that enables me to get over 400MB down from Spectrum. Very easy setup.
Written by a customer while visiting netgear.com
Customer Rating
1
Net gear nighthawk ac1900
on October 16, 2020
Posted by: Maria ake
It work good in the beginning. It’s been a year that we got it. We have issues to the point we have to re boot the modem constantly. It’s so frustrating when you depend on your internet to do work and school too.
Response from netgear.comBy Consumer Affairs, October 19, 2020
Hi Maria ake,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com