Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
New and Improved
on October 29, 2020
Posted by: Byg Myke
Had to replace the cable company rental modem router, again,. This modem router runs smoother with no delays in running.
Written by a customer while visiting netgear.com
Customer Rating
5
Excelente upgrade
on October 29, 2020
Posted by: Angel Oceguera
Love NETGEAR módem equipment- my previous modem lasted 5 years no problem - but needed an upgrade, I purchase the nighthawk an it was the best money I have spend - faster WiFi
Written by a customer while visiting netgear.com
Customer Rating
5
Extremely easy setup
on October 29, 2020
Posted by: Larry B
This modem was super easy to set up and so far had been a lot more reliable than the modem our ISP provided. I love being able to manage it with the Nighthawk app too. Very glad I made this purchase.
Written by a customer while visiting netgear.com
Customer Rating
4
Very impressed!
on October 29, 2020
Posted by: Joey Venegas
My router at one point was being forced to choose a DNS server that belong to a hacker and my online experience was awful and since I started using noIP with my NETGEAR router and the DNS of my choice life for me online has changed dramatically I’m very happy I no longer am being controlled by a crazy hacker Who was redirecting my router to his DNS server and God knows what he was doing to me all the sites were hacked ,the experience was awful I couldn’t browse in peace now I can say I can browse in peace and purchase things online without being foiled by a hacker thanks guys I appreciate it very much.
Written by a customer while visiting netgear.com
Customer Rating
3
It looks like it should work good.
on October 29, 2020
Posted by: Phil D
It was a little hard for me to set it up, I am still having trouble setting it up.
Response from netgear.comBy Consumer Affairs, October 30, 2020
Hi Phil D,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Good for some not all
on October 29, 2020
Posted by: Danny
This product has some really good features and overall is great but it also has some flaws. My experience is that I don’t always get the speed that it say it can do .
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on October 29, 2020
Posted by: Anonymous
Have not had any issues at all. Bought this for faster internet and a wider range. Xfinity router/modem we had was not this good. Very happy do far.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy to use
on October 29, 2020
Posted by: Anonymous
Very easy to use . I have to reset it a few time . Because devices lost communication with router
Written by a customer while visiting netgear.com