Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Average
on October 31, 2020
Posted by: Kyle
Seem to have constant issues with Readyshare -- drive seems to "disappear" quite frequently. At this price, I would also hope for a second USB port. Otherwise I am happy with the product so far.
Written by a customer while visiting netgear.com
Customer Rating
5
NightHawk and Extender
on October 31, 2020
Posted by: Anonymous
I was nervous to replace our XFinity modem and router, but finally took the plunge! With the NightHawk and the extender, we finally have WiFi coverage across the entire house! So a great product! I will say I needed assistance with the extender installation, but the NetGear support was great!!
Written by a customer while visiting netgear.com
Customer Rating
1
Very glitchy
on October 30, 2020
Posted by: FarDusen
Connections are not stable. Too often I am disabling and enabling adaptors to regain connectivity.
Response from netgear.comBy Consumer Affairs, November 2, 2020
Hi FarDusen,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Best router I’ve ever bought
on October 30, 2020
Posted by: Anonymous
After the initial setup the modem router has worked better than anything that I have purchased before entire house coverage and getting speeds that I haven’t got with any other combination, and the app makes it easy to manage.
Written by a customer while visiting netgear.com
Customer Rating
5
NetHawk Great Modem
on October 30, 2020
Posted by: Jody
We just built a house and installed the night Hawk. We have had no problems whatsoever and have had great Internet service. I highly recommend this product.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great, Easy Set-up
on October 30, 2020
Posted by: JOHN SKYLAKON
Bought this to reduce costs from cable company. Paid for itself in three months. No connectivity issues at all. Same as modem/router we rented from Comcast. Great move on our part.
Written by a customer while visiting netgear.com
Customer Rating
4
Nighthawk
on October 30, 2020
Posted by: James B
The product has worked very well and setup was easy.
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect
on October 30, 2020
Posted by: Ckakfer
Needed a stronger updated modem/router...this works great
Written by a customer while visiting netgear.com