Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Works great
on November 3, 2020
Posted by: Anonymous
Easy installation, Was having trouble with older router/modem. Having to reboot to fix issues. Purchased nighthawk and is doing very well. About a week now.
Written by a customer while visiting netgear.com
Customer Rating
5
Works well
on November 3, 2020
Posted by: Wally
Work well, good range and speed. Replaced an older unit because I wanted the newer tech.
Written by a customer while visiting netgear.com
Customer Rating
2
Two stars, little improvement
on November 3, 2020
Posted by: Anonymous
This router modem didn’t improve our streaming abilities over the lesser model provided by our internet carrier.
Response from netgear.comBy Consumer Affairs, November 4, 2020
Hi Ron Armentrout,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router"
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router"
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Super fast
on November 3, 2020
Posted by: Gina
Great connection , speedy and replaced my equipment from optimum.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup, great signal strength!
on November 3, 2020
Posted by: Tp2design
I live in a three story house and the modem is on the middle floor on one side. The AC1900 pushes a full signal all the way to the other side of the house on the top floor and basement! The app has easy to use features as well, making it easy to control devices that are connected to the WiFi. Highly recommend this product!
Written by a customer while visiting netgear.com
Customer Rating
5
User friendly setup and affordable
on November 3, 2020
Posted by: Carol
This was so easy for someone non technical to get set up! I always worry about making these changes for fear I will be without my internet because I couldn’t set it up right. Materials were so easy to follow, and online support and tools terrific! Definitely recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthawk review
on November 3, 2020
Posted by: Anonymous
Can’t complain on this device it works like a charm and get good WiFi on it. Did have to get an WiFi extender from netgear also since I have thick walls but everything works amazing. I would recommend this item or any other item to others or friends.
Written by a customer while visiting netgear.com
Customer Rating
5
It is awesome!
on November 2, 2020
Posted by: Brad Montgomery
Easy setup. Range and speed are crazy good for the price!
Written by a customer while visiting netgear.com