Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Excellent Machine
on November 4, 2020
Posted by: Anonymous
I am so happy I made this purchase. The Xfinity modem I was using earlier hardly had any coverage in my bedroom. As I draft this, I have 8 different devices running in parallel in three separate rooms at awesome speed. Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
Dual band should be more stable
on November 4, 2020
Posted by: Sunshineconamor
This particular version seems to need a reboot every day. I did not have this issue with my last Netgear Dual Briadnand.
Response from netgear.comBy Consumer Affairs, November 5, 2020
Hi Sunshineconamor,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
Disappointment
on November 4, 2020
Posted by: Andrew Canning
For having a moderately high price this model lacks features one would expect, such as QoS.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Products
on November 4, 2020
Posted by: PingMe
Netgear products, and I have several, work !! Out of the box implementation is quick and stable .... All of my network errors are gone {after removing IPS equipment} ...
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on November 4, 2020
Posted by: VSR
Allows for much faster speeds than the one I rented from xfinity forever. Set up was easy for a novice. Recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
Very Reliable, User-Friendly, Affordable.
on November 3, 2020
Posted by: mark
This modem and router combo is genuinely a state of the art device in the realm of networking. Coupled with Netgear Genie, it brings unparalleled network performance, security, and overall dependability.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent for my devices
on November 3, 2020
Posted by: Snoopy5G
No more offlines for my devices. All running very good as I expected to.
Written by a customer while visiting netgear.com
Customer Rating
5
So much better than what we had.
on November 3, 2020
Posted by: Mindy H
Our tv no longer buffers and we are no longer losing internet on our phones.
Written by a customer while visiting netgear.com