Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
2
Great but short lived
on November 15, 2020
Posted by: Pruitt
Absolutely loved the modem/router and had absolutely no issues with it until about 14 months of use. We have done all the trouble shooting recommendations but all of our devices still show wireless connection without internet. Swapped out the router and our internet is fine. I feel like while it was working, definitely worth the price... however, given the price expected more longevity out of it.
Response from netgear.comBy Consumer Affairs, November 18, 2020
Hi Pruitt,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great value and works with xfinity
on November 15, 2020
Posted by: Jim B
This saves me money monthly by not having to rent xfinity’s products. It’s fast I’ve had others from netgear always been a solid product.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Alternative to XFinity Router
on November 15, 2020
Posted by: Chris M
Purchased this to replace the XFinity Router that we were renting. Easy set up, great signal range and no hiccups with connection. Usually have about 15-20 devices on it considering all the smart devices, TVs, laptops and phones we have in the house.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome!
on November 15, 2020
Posted by: Fud
Should have bought this first. Tried a few others that really sucked! Thanks Nighthawk!
Written by a customer while visiting netgear.com
Customer Rating
5
Great coverage
on November 15, 2020
Posted by: franknitty415
We were using another router and barely got to the upstairs hallway in our house. After purchasing this one there’s no problem with connection for all four family members at the same time. Works great with four people being online for school at the same time.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Nighthark AC1900 C7000v2
on November 15, 2020
Posted by: Gary Hollandsworth
Bought the cable modem router in 2019 and have no problems thus far. Ethernet hookup speeds exceed 340 Mbps. Wireless speeds from 100 Mbps to 230 Mbps depending on the device.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk AC1900 Cable Modem Router
on November 15, 2020
Posted by: Anonymous
This was fairly easy to set up and covers my 1700 sq. ft. single level condo.
Written by a customer while visiting netgear.com
Customer Rating
5
Very Pleased
on November 15, 2020
Posted by: Linda
Very happy with my new NETGEAR Nighthawk AC1900 Cable Modem Router. One unit instead of two, much better performance than the equipment I was renting from Optimum and easy to install
Written by a customer while visiting netgear.com