Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Good gateway
on November 18, 2020
Posted by: Zmeshell
No problem pushing the 300meg download speeds and the WiFi range is good. Reaches the ring doorbell on the opposite end of the house no problem
Written by a customer while visiting netgear.com
Customer Rating
5
Great men router
on November 18, 2020
Posted by: Charles J Vind
Very easy to setup and works great with Suddenlink Cable Systems.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk Router
on November 18, 2020
Posted by: Paul Klar
Works great with my internet provider, easy setup and troubleshooting. Also has good connectivity with wireless signal extenders.
Written by a customer while visiting netgear.com
Customer Rating
5
Significant performance boost
on November 18, 2020
Posted by: Mark
Upgraded from the router provided by our internet provider and it immediately, and noticeably, boosted our speed and range.
Written by a customer while visiting netgear.com
Customer Rating
5
So far, so good!
on November 18, 2020
Posted by: Karen
Set up was a breeze! The system seems to be working great so far. Was able to set up a network for ourselves and a guest network, without any problems. Connectivity has been great so far.
Written by a customer while visiting netgear.com
Customer Rating
3
Issues with the WiFi Cable Modem Router
on November 18, 2020
Posted by: Anonymous
I have serious issues with connecting internet(WiFi) to my devices. When there’s internet my phone states there isn’t, when I’m connected to the WiFi it states you are using data, when I try to connect my 2nd or 3rd devices it’s not allowing me to do so or the internet (WiFi) is extremely slow almost to none.
Response from netgear.comBy Consumer Affairs, November 19, 2020
Hi Xenia Zhang,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Works great
on November 18, 2020
Posted by: Troy
My Netgear Nighthawk does everything I hoped it would. I like the dual channels for gaming and streaming. The app makes it very easy to set up and use!
Written by a customer while visiting netgear.com
Customer Rating
5
Fast internet
on November 18, 2020
Posted by: JB
Easy to set up, good status lights, really guick wifi
Written by a customer while visiting netgear.com