Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Great speed
on November 23, 2020
Posted by: Anonymous
We are running 5 items on the wifi and it is awesome. Upload and download speeds are not a problem.
Written by a customer while visiting netgear.com
Customer Rating
5
The best so far
on November 23, 2020
Posted by: Sech
Never lost connection or felt speed difficulty anywhere of my home. I connected maybe over 10 devices and works well. I like to have 5G option on some devices, that is definitely a bonus ☺️
Written by a customer while visiting netgear.com
Customer Rating
1
It worked good while it lasted
on November 23, 2020
Posted by: Cole
It worked good for a while it lasted For about eight months and went bad had to buy a new one.
Response from netgear.comBy Consumer Affairs, November 24, 2020
Hi Cole,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing equipment
on November 23, 2020
Posted by: Anonymous
Best modem router I ever had. I’m very satisfied with this device.
Written by a customer while visiting netgear.com
Customer Rating
5
Speedy Router Modem
on November 23, 2020
Posted by: Lydia Abtams
This router modem has changed our life for the better. It has really speeded your internet and has just made our lives so much better especially in these trying times we are currently living in. Thank you Netgear!
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing
on November 23, 2020
Posted by: Jason
Amazing modem/router. Opened my eyes to true high speed internet. With super easy setup was up and running in minutes.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk=5 stars
on November 23, 2020
Posted by: TCoker
I purchased the NETGEAR Nighthawk to replace an older modem/router I owned. There is no question that the Nighthawk is a superior device. Immediately, I noticed increased download speeds and better streaming across multiple devices. Installation was simple as well. The NETGEAR app took me through step-by-step set-up instructions. I highly recommend this product!
Written by a customer while visiting netgear.com
Customer Rating
5
amazing router/modem!
on November 23, 2020
Posted by: Jacob
Great customer service and product! LOVE my nighthawk!
Written by a customer while visiting netgear.com