Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Nice looking router
on November 26, 2020
Posted by: Jcat
This modem/router is amazing runs the 20 devices I have in my home on and off seemlessly couldn’t ask for better and it supports My gigablast
Written by a customer while visiting netgear.com
Customer Rating
4
Good product
on November 26, 2020
Posted by: PR
The NetgearC7000v2 works really well. I tried to install per the included instructions but had difficulty connecting with my internet provider. I sent them a text message, their response was immediate, and I was up and running within 15 minutes. Not bad for a technically challenged 68 year old. I would definitely recommend. I am also getting slightly faster speeds compared to the cable modem/router I replaced.
Written by a customer while visiting netgear.com
Customer Rating
5
The Best Cable Motem Router yet!
on November 25, 2020
Posted by: Chris Mac
I have not has such good service with any of the previous modem/routers I’ve owned. This one is not complicated to install and works great.
Written by a customer while visiting netgear.com
Customer Rating
5
Happy with the outcome
on November 25, 2020
Posted by: Yasser
Easy setup, good instructions, I liked the app also very easy to use.
Written by a customer while visiting netgear.com
Customer Rating
3
So so!
on November 25, 2020
Posted by: Tiery
Not as strong of a single that I thought I would have. The installation was very simple, but a little disappointment.
Response from netgear.comBy Consumer Affairs, November 30, 2020
Hi Tiery,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to use
on November 25, 2020
Posted by: Chris S
Setup was simple. Works great, no network issues so far.
Written by a customer while visiting netgear.com
Customer Rating
5
High quality purchase
on November 25, 2020
Posted by: Matt F
I recently purchased the Netgear product and have been surprised with the quality. High recommend.
Written by a customer while visiting netgear.com
Customer Rating
5
Does what its suppose to do
on November 24, 2020
Posted by: Gelebones
Bought the nighthawk dual modem/router to stop paying extra monthly fees for Comcasts slow router modem. Installing was a breeze and app worked flawlessly. I hooked up and extender with it and now I have faster internet throughout the whole house. Gaming on console and pc is smoother and I havent had a dropped connection since switching.
Written by a customer while visiting netgear.com