Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Nighthawk AC1900 is great!
on November 29, 2020
Posted by: Caleb
This modem/router puts out reliable and fast internet. Never had any issues, and does not overheat like other brands.
Written by a customer while visiting netgear.com
Customer Rating
5
I like it
on November 29, 2020
Posted by: Byron G
Price it’s ok, I have a few day only with it, I’ll will keep you updated with performance
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on November 29, 2020
Posted by: ROBERTA L RUNION
After I installed it the Wifi is much faster and we are very happy with it.
Written by a customer while visiting netgear.com
Customer Rating
5
Good One
on November 29, 2020
Posted by: Anonymous
C7000v2 simply super. Excellent coverage and speed
Written by a customer while visiting netgear.com
Customer Rating
3
Review
on November 29, 2020
Posted by: Ed
Still having upstream issues . Bought this new one. Still have issues. Wish I knew what to do..
Response from netgear.comBy Consumer Affairs, November 30, 2020
Hi Ed,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Very good service
on November 29, 2020
Posted by: Anonymous
No complaints so far. My family and I are very satisfied with the WiFi range of this modem. Overall, very satisfied. Highly recommended!
Written by a customer while visiting netgear.com
Customer Rating
3
Not perfect
on November 29, 2020
Posted by: Coastman06
Modem router works fine. Issue is not being able to easily add devices. Very frustrating even using the nighthawk app. Problem is the passwords are not recognized even though they are correct. Needs to be corrected.
Response from netgear.comBy Consumer Affairs, November 30, 2020
Hi Coastman06,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
easy set up
on November 29, 2020
Posted by: E Silver
Easy set up and strong signal through out the house.
Written by a customer while visiting netgear.com