Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Works Great
on December 5, 2020
Posted by: Chris S
Bought this when my ARRIS system went down. Works great, easy set up, extremely wide range. extremely impressed
Written by a customer while visiting netgear.com
Customer Rating
5
Good product
on December 5, 2020
Posted by: Jim
I bought it. They shipped it. I installed it. Went through setup with Netgear tech. Talked me through every step and was very helpful.Excellent product and support.
Written by a customer while visiting netgear.com
Customer Rating
5
I love it
on December 5, 2020
Posted by: Anonymous
Its a FIVE STAR FROGSPLASH OF AWESOMENESS THAT IT MADE 2020 WORTH IT
Written by a customer while visiting netgear.com
Customer Rating
1
good or a year
on December 5, 2020
Posted by: Anonymous
I have to reset this modem EVERYDAY! Tech support = they want to charge you.
Response from netgear.comBy Consumer Affairs, December 8, 2020
Hi Cary Hilt,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great reliable modem/ router
on December 5, 2020
Posted by: GCJ
I have had this modem for almost a year and it has performed flawlessly with my Xfinity service!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Router
on December 5, 2020
Posted by: Anonymous
I was having lot of problem with my old router. Unable to support work / school from home. After this product, life becomes much easier. This is a must product to support work / school from home.
Written by a customer while visiting netgear.com
Customer Rating
4
Decent Performance
on December 5, 2020
Posted by: MG
So far I am satisfied with this purchase. I would recommend to others for a budget friendly option.
Written by a customer while visiting netgear.com
Customer Rating
5
Problem Solver
on December 5, 2020
Posted by: DocDuck43
Replacement for older Netgear and solved our frequent dropped internet and accommodated several streaming devices. No dropped internet in over a month since installed
Written by a customer while visiting netgear.com