Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Decent router
on December 11, 2020
Posted by: Greg
This is an ok router. Works well, I need to keep resetting. I think it’s due to comcast though.
Response from netgear.comBy Consumer Affairs, December 15, 2020
Hi Greg,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great nighthawk modem
on December 11, 2020
Posted by: Jason Kovach
This is the best cable modem that I ever owned! Awesome range and great features like blocking users
Written by a customer while visiting netgear.com
Customer Rating
5
A good buy!
on December 11, 2020
Posted by: Anonymous
I bought the AC1900 to replace my cox modem and save 12.00 a month lease. It actually works better than my old cox modem and the speed is faster! I would recommend it to everyone.
Written by a customer while visiting netgear.com
Customer Rating
5
Very good
on December 11, 2020
Posted by: Silvestre
I am totally amazed by the quality of netgear products as I am happy with my cable modem router.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem
on December 11, 2020
Posted by: Charles Braus
Easy to setup, works great with my SuddenLink account. Was having trouble with their supplied modem, between this modem and my Orbi Router, my internet is finally working.
Written by a customer while visiting netgear.com
Customer Rating
5
The best of the best routers.
on December 11, 2020
Posted by: Alfonzo Palomar
Good product and fast router this is my second one I loved how fast my internet works.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy setuo, 2 bandwidth, needs to solve WPS issues
on December 11, 2020
Posted by: SafeAtHome
Got this dual router-modem combo to replace my 7-year-old Motorola modem and Netgear router. The setting/basic installation was a breeze. C7000 was able to get my Cox cable signal within a few minutes and then it took about 10-15 mins for Cox to activate. The range is pretty good for my 4-bedroom, two-story home - no complaints there. It transmits 2.4 and 5 GHz wavelengths thus I set up my TV, Roku, and PS4 (that sits next to the router) on 5GHz, and other computers, tablets, etc. uses 2.4 GHz. Though, there is still an issue with the hard-wire connection. Initially, I had my Roku and TV hard-wired with the router that showed lagging/streaming issues. Netgear customer service was not able to correct it immediately and thus I decided to connect via 5 GHz WiFi that worked alright. The second issue is the WPS transmission. I have a couple of Smart switches (to control holiday lighting) and an HP printer that required a WPS connection. This router has some difficulties in getting those online. Otherwise, this is a perfect model if you are looking for DOCSIS 3.0 and a good WiFi range.
Written by a customer while visiting netgear.com
Customer Rating
5
Love The App
on December 11, 2020
Posted by: Lynette
I have upgraded from an older Netgear router/modem in one to the NightHawk. I absolutely love this Modem as it comes with an app I downloaded that allows me to pause or delete devices right on the spot. I give it 5 stars
Written by a customer while visiting netgear.com