Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Best bang for the buck Modem/Router!
on December 12, 2020
Posted by: David Ros
Affordable and wicked easy set-up. Netgear you guys rock!!
Written by a customer while visiting netgear.com
Customer Rating
5
Solid Equipment
on December 12, 2020
Posted by: Rod W
I much prefer owning equipment and Xfinity allows you to go that route. This cable modem is perfect for the house and provides plenty of speed.
Written by a customer while visiting netgear.com
Customer Rating
2
Modem works good
on December 12, 2020
Posted by: Sateesh Kumar Erukulla
Router range is good but speed distribution is not that good.
Response from netgear.comBy Consumer Affairs, December 15, 2020
Hi Sateesh Kumar Erukulla,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
An excellent product
on December 12, 2020
Posted by: Brandon
This router modem combo is extremely easy to set up and works very well. Much better than anything a cable company will rent you
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on December 12, 2020
Posted by: Anonymous
It has been good so far and I’m glad I don’t have to pay cable to rent one
Written by a customer while visiting netgear.com
Customer Rating
5
Easy and fast
on December 11, 2020
Posted by: Angel Ledesma
The setup was super simple and easy. I really liked how they implicated the app because it guides you foward to the right path
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on December 11, 2020
Posted by: Chuckster
Easy to set up. Getting Xfinity to initialize it took about 1 1/2 hrs. The suggestion to use the existing network name and password worked great for getting everything to work immediately. It was confusing for Xfinity as they decommissioned their old unit and initialized the new one, they kept asking for the network id from the side of the modem router but the name of the network was already changed to match the old network. Finally got it working and everything came back better than ever.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent coverage
on December 11, 2020
Posted by: Anonymous
As usual the modem router has excellent coverage and consistency.
Written by a customer while visiting netgear.com