Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
NETGEAR Nighthawk
on December 14, 2020
Posted by: Keith Samuels
This product is worth the money, from the built quality to the service you pay for. It’s definitely an easy setup took me less than 25minutes from start to finish and have all my devices connected and ready to go. My only problem is that I didn’t get this sooner so I could return the rentals provided by my service provider.
I can repeat that.. OK but a pain to get set up, I spent hours trying to replace my 6-year-old NETGEAR modem/router the the new one. It still is not as fast as the old one. Grumble.
Response from netgear.comBy Consumer Affairs, December 15, 2020
Hi Charles Leocha,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
This modem/router performs very well for me carrying two computers, two iPads and two phones in a shadow zone that doesn’t get good cellphone coverage. My ISP keeps belittling it and I’m telling them they should switch! Thank you - I’m very happy!
I absolutely love the new nighthawk. We have the C7000v2, only thing is that it’ll cut out for a half second but I think that’s my apartment complex internet. I’ve always had netgear, I think you guys are a top notch wifi/modem selection. My nighthawk is my favorite wifi cable modem I’ve ever had!