Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Nighthawk Review
on December 16, 2020
Posted by: Glenn
Nighthawk AC1900 CABLEMODEM(C7000v2) was easy to install with suggested free apps. very reliable thus far. Has split channels for 5G. I was having sped issues with older unit, issues are gone now due to this install.
Great product. Increased speeds 4X over old router. Like the app for setup and control. Just a couple glitches and dead ends in the setup process that forced me to re-try a few times before it successfully completed the setup. Working great now though.
Response from netgear.comBy Consumer Affairs, December 17, 2020
Hi Pete W,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
I live out in a fairly small college town, and like many of the towns like this in Texas there is a certain internet company who monopolizes these areas. Really high speeds but really unreliable pieces of garbage for modems, this modem fixed all of my problems with that company, and has a lot of cool quality of life features.
Took me about 15 minutes to get this working out of the box. Gaming works great, teams and zoom meetings on WiFi work great. No complaints there. The customer service is A , however tech support gets a C-, simply due to when they finally answered the call after 30 minutes on hold the guy was unable to figure out why my 5G was dropping. I had to google it and figure it out myself. Overall great modem WiFi router.
This was the easiest way to connect to the www! It was a long time since I needed to purchase a router and this device lived up to every expectation! Totally awesome and I recommend!