Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
2
Not the best
on January 2, 2021
Posted by: Ocean
I purchased this unit to replace my previous C3700 as router running slow after 2 years, not much improvement I think
Response from netgear.comBy Consumer Affairs, January 4, 2021
Hi Ocean,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on January 2, 2021
Posted by: Brandon Fortman
I am very happy with my product so far. No complaints
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem/router
on January 2, 2021
Posted by: Anonymous
Does a great job. Easy to set up. Fast. Looks good and works great.
Written by a customer while visiting netgear.com
Customer Rating
3
Bare bones model
on January 2, 2021
Posted by: Chris
I had hoped to see faster speeds and more options like the ability to set times to turn specific devices off. I can’t even rename devices in the app, so it’s hard to tell what is what. And the 2.4 speed is only hitting 80 mbps. I got better speeds on my old one. Disappointed.
Response from netgear.comBy Consumer Affairs, January 4, 2021
Hi Chris,
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on January 2, 2021
Posted by: Abigail g
I highly recommend this router it’s super fast and I have had no trouble with this router (: also saving a lot of money
Written by a customer while visiting netgear.com
Customer Rating
5
Worth your money
on January 2, 2021
Posted by: Anonymous
I was always fond of the style that is this router and it works just fine and was easy to set up . The lights on it are easy to see and it displays everything on the back with your info.
Written by a customer while visiting netgear.com
Customer Rating
4
So far so good
on January 2, 2021
Posted by: Anonymous
This product is really good. I especially like that there is an app to monitor how many devices are on your internet and how much data you are using.
Written by a customer while visiting netgear.com
Customer Rating
5
Gamechanger
on January 2, 2021
Posted by: Jchunt1025
Bought this to replace old outdated cable modem. Wow, amazing, user friendly app and installations. Wish I would have done this years ago
Written by a customer while visiting netgear.com