Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
NETGEAR Nighthawk AC1900
on November 28, 2024
Posted by: Sean M
Works exceptionally well. Great improvement! Called NETGEAR for minor question and received great service.
Written by a customer while visiting netgear.com
Customer Rating
5
No problems
on November 28, 2024
Posted by: Skywest
Had to make a couple calls for help, but got everything hooked up and working w/i an hour.
Written by a customer while visiting netgear.com
Customer Rating
5
No problems. Easy set-up
on November 28, 2024
Posted by: Chris
Haven’t had any issues. Set-up instructions were easy to follow.
Written by a customer while visiting netgear.com
Customer Rating
5
Fantastic modem and router all in one!
on November 27, 2024
Posted by: Anonymous
Could not ask for anything better functioning and super easy to install!
FIVE STARS! ⭐️ ⭐️⭐️⭐️⭐️ THANKS!
Bravo and great job NETGEAR!
Recommend to all looking for fast, quick, reliable modem/router combination!!
FIVE STARS! ⭐️ ⭐️⭐️⭐️⭐️ THANKS!
Bravo and great job NETGEAR!
Recommend to all looking for fast, quick, reliable modem/router combination!!
Written by a customer while visiting netgear.com
Customer Rating
2
Connecting intermitence
on November 27, 2024
Posted by: Tmadison1230
One major issue I had with this product was the connection going in And out and steady stream of data. Another Netgear legacy device did better.
Response from netgear.comBy netgear, netgear, November 29, 2024
Hi Tmadison1230,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with connection with your C7000. We recommend checking out this troubleshooting resource: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with connection with your C7000. We recommend checking out this troubleshooting resource: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to connect
on November 26, 2024
Posted by: Mofofam
Easy to connect and better coverage than the old one we rented from Xfinity. It'll pay for itself in a few months.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk Modem Router
on November 26, 2024
Posted by: Bozkan
Increased speed and high def pictures. Great purchase.
Written by a customer while visiting netgear.com
Customer Rating
5
A great modem router!
on November 26, 2024
Posted by: Chalmers Port
Everything was super easy to set up with the help of the app, and it has been a great upgrade from my old router!
Written by a customer while visiting netgear.com