Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
1
Broke
on January 9, 2021
Posted by: He is Knecht
Used this for two days and it quit working. Now what ?
Response from netgear.comBy Consumer Affairs, January 11, 2021
Hi He is Knecht,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
AC1900
on January 9, 2021
Posted by: TJ Barnes
Works great and helped solve our home network problems.
Written by a customer while visiting netgear.com
Customer Rating
5
NETGEAR nighthawk
on January 9, 2021
Posted by: Anonymous
Amazing modem, I just recently got faster WiFi, WiFi reaches areas that my last modem couldn’t get to. Really easy setup and I love how I can control everything from the app.
Written by a customer while visiting netgear.com
Customer Rating
5
Far better than an Xfinity Modem
on January 9, 2021
Posted by: Anonymous
This is far better than an Xfinity Modem. Much faster and no dropped signal.
Written by a customer while visiting netgear.com
Customer Rating
5
I love it
on January 9, 2021
Posted by: Anonymous
I just recently bought the nighthawk and I love it picks up all 5 of my cameras Plus I can stream movies Disney plus and everything else no problem I will Recommended to anyone
Written by a customer while visiting netgear.com
Customer Rating
5
Really sleek!
on January 9, 2021
Posted by: Oktishark
This product is great! It looks great, quality is great, and the design is really cool. My internet is a speed of 100mb per second, but somehow with the NightHawk it pumps out almost fifty mb more than intended! I’m unsure what that means, but I love it!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup
on January 9, 2021
Posted by: Ashlee j
Great product easy to set up. Faster internet no issues.
Written by a customer while visiting netgear.com
Customer Rating
3
Nighthawk
on January 9, 2021
Posted by: JJ
Not so great. I have lost internet coverage several times in less than a week. Very sad
Response from netgear.comBy Consumer Affairs, January 11, 2021
Hi JJ,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com