Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great product and support
on January 22, 2021
Posted by: Ron Zielinski
I have purchased this as a replacement for my Comcast modem/router, not only was this cheaper then the Comcast unit but it was much faster for game play and working from home during the pandemic. I have had zero issues with the Ac1900 and my experience was great with their support that I have changed my parents over to this modem.
This modem router combo was the best wireless purchase i’ve ever made. In my apartment inside my complex of 20 buildings i’ve never had a download speed of double what my plan is! Very good range as well. Can connect from my parking spot 3 floors done and load a web page! Great product for my apartment. Would 100% recommend to friends/family.
very difficult to connect to my router very complicated..
Response from netgear.comBy Consumer Affairs, January 22, 2021
Hi Juan Zermeno,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/24938/How-do-I-connect-my-NETGEAR-Cable-Modem-Router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. Thank you
I decided to buy my own cable modem to use with our cable internet. With the company issued modem we were only getting around 98 Mbs download speed, we pay for a 200 plan. Since we bought our netgear nighthawk modem we get around 210 MB’s download speed!! Very, very happy with this modem!!! Would highly recommend to anyone!!