Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,218 Reviews)
Rating breakdown 12,218 reviews
5 Stars
10,125
4 Stars
1,428
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
3
Initially great speeds
on February 15, 2021
Posted by: Holly M
When initially set up speeds were very fast. Now it is 1/6th of the speed when initially set up. Modem/router from cable company was giving better speeds and connectivity then I now am getting.
Response from netgear.comBy Consumer Affairs, February 24, 2021
Hi Holly M,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great coverage
on February 15, 2021
Posted by: Anonymous
My coverage was trash before getting this modem/WiFi combo!! Work super fast now
Written by a customer while visiting netgear.com
Customer Rating
5
Modem review
on February 15, 2021
Posted by: Dwight Martin
Being our first purchase of a modem we were very pleased how easy the set up and connections to our provider. Very happy with performance. Would purchase again.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy reliable
on February 15, 2021
Posted by: Desirae
Easily installed and works great. I have 4 TVs, a desktop, and 3 iPads that stream no problem.
Written by a customer while visiting netgear.com
Customer Rating
4
Better than expected
on February 15, 2021
Posted by: Michael A.
I’ve had Netgear products before and honestly it’s been hit or miss but surprisingly this one has been a success. Had more issues with my internet provider than anything
Written by a customer while visiting netgear.com
Customer Rating
5
Best Router to date for Me
on February 15, 2021
Posted by: Patrick Richie
I recently purchased a Netgear Nighthawk, I hooked it all up and logged in... now My internet works better than it ever has before with using Xfinity products.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing!!!
on February 14, 2021
Posted by: Kit Kat
I didn’t realize internet browsing could be this fast and wonderful!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Nice all in one
on February 14, 2021
Posted by: Velma
Just purchased this item my old one was 8 years ago, this new one works great.
Written by a customer while visiting netgear.com