Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Satisfied
on February 23, 2021
Posted by: Rudy
Looking for a new wifi cable modem router? Look no further! This was easy to setup and best of all, you can download an app to control your settings. Saving money by not using Comcast’s modem!
Written by a customer while visiting netgear.com
Customer Rating
5
Great affordable WiFi
on February 23, 2021
Posted by: Anonymous
This Wi-Fi modem was very easy to set up and great for the price. It’s basically A plug and play Type of device. Once I plug it in all I have to do is call Cox and get it activated. it took minutes
Written by a customer while visiting netgear.com
Customer Rating
5
Best router I’ve had.
on February 23, 2021
Posted by: Travelwithkevin
We have always had spotty WiFi in our house, we have cement walls and the back half is under ground. The router is amazing! We pay for speeds up to 100mbps and where we had little to no service before, we get around 90-110mbps now!!!!
Written by a customer while visiting netgear.com
Customer Rating
5
The Best Modem Router
on February 23, 2021
Posted by: Sheena
I have two of these modem routers. The router is the best I have ever used. I have tried using a separate modem and router but it did not work as well as the combination one the Netgear offers. If you are looking to lower your cable/internet Bill, you want to get this modem router combination.
Written by a customer while visiting netgear.com
Customer Rating
4
Very nice modem/router
on February 23, 2021
Posted by: Carl
Works great, With my old router I wasn’t able to get Wi-Fi to my security cameras with this router in the same location I’m able to get wifi for everything.
Written by a customer while visiting netgear.com
Customer Rating
3
Good but not amazing
on February 23, 2021
Posted by: Jonny hein
I pay for a 400mb download and 20mb upload speed. Running tests directly next to the modem/router, the highest I have seen(only device on the network) was 50mb download speed. Unsure if this is completely the modem/router fault, but I also experience drops in the internet every so often. For the most part it gets the job done, but not what I was expecting overall.
Response from netgear.comBy Consumer Affairs, February 25, 2021
Hi Jonny hein,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Good device
on February 23, 2021
Posted by: Anonymous
I’m not a tech person but it was easy to use and set up. The only thing is it needs a paper inside the for us people who are not tech people that says call your internet provider to set up. I really had no clue I had to do that. I had to ask around to find out what ISP meant.
Written by a customer while visiting netgear.com
Customer Rating
5
LOVE MY EXTENDER
on February 23, 2021
Posted by: Gerald Milan
I have three extenders and this one is definitely the best. Very good range and always a strong signal. Love it!
Written by a customer while visiting netgear.com