Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Reliable
on February 25, 2021
Posted by: Joe.W
My second Netgear modem/router. An update adding speed
Written by a customer while visiting netgear.com
Customer Rating
5
Very good
on February 25, 2021
Posted by: Cassandra C
Before I purchased the NETGEAR Nighthawk AC1900 WiFi Cable Modem Router (C7000v2) I was continuously loosing internet connection. But since buying the Netgear Modem I have had amazing speed and my connectivity errors were completely GONE. I love it and I would recommend buying it anyday!
Written by a customer while visiting netgear.com
Customer Rating
5
Finally wifi
on February 25, 2021
Posted by: Robert W Taylor
I live on 5 acre lot.. house and 3 buildings... I have internet for all.. life is not good but great thanks to my new Netgear
Written by a customer while visiting netgear.com
Customer Rating
5
Great Upgrade
on February 25, 2021
Posted by: Michae
Had old modem/router combo for about 8yrs, nothing wrong with it except outdated. Did a lot of research and the Nighthawk seemed like a no brainer at a reasonable price point. I was right. Instant noticeable change. Love the dual channel, range is great and hits the far side of our house, no longer have laggy moments when streaming, and the WPS button came in handy when setting up a pesky wireless printer. Also, love the name Nighthawk.
Written by a customer while visiting netgear.com
Customer Rating
5
Home manager
on February 25, 2021
Posted by: Mom of 3
Easy setup, and speed was great. We switched modem/router’ because the one we had was old and outdated and connection was in and out and with a family of five 3 doing online school and myself working from home we need consistent internet. Since the update to the Nighthawk AC1900 we haven’t had an issue.
Written by a customer while visiting netgear.com
Customer Rating
5
Works awesome for pc and gaming
on February 25, 2021
Posted by: Anthony
Works great fast even when running lan and wi-fi while gaming.
Written by a customer while visiting netgear.com
Customer Rating
2
Disappointed no Improvement in service
on February 25, 2021
Posted by: Johnny
Very disappointed, my internet continues to freeze. I thought it would enhance my experience but no improvement.
Response from netgear.comBy Consumer Affairs, February 25, 2021
Hi Johnny,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Very Easy to set up/activate
on February 25, 2021
Posted by: Anonymous
So easy to set up and activate through my internet provider (Spectrum), alomg with my Wifi Extender, connected now i actually have about 5 or 6 wifi lines i can used.
Written by a customer while visiting netgear.com