Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Strong, stable connection.
on February 25, 2021
Posted by: Anonymous
Haven’t had any lapses in internet connection since I’ve purchased. Range is better than my ISP’s option. For the price, can’t be beat.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on February 25, 2021
Posted by: Patty
Works great! Having the app makes monitoring my wifi easy and convenient.
Written by a customer while visiting netgear.com
Customer Rating
5
Impressed
on February 25, 2021
Posted by: Mike O
Bought this after reading reviews about speed. Not disappointed. With cameras, smart outlets, tablets, phones and everything else, I have 28 devices connected. The new speed connecting to those devices is extremely noticeable. Much faster and really satisfied with the performance. I would recommend this for anyone looking to speed up their system using multiple devices. Setup was super easy.
Written by a customer while visiting netgear.com
Customer Rating
5
Great support ,amazing product
on February 25, 2021
Posted by: Jason Perry
We were up late and we wanted to get rid of our rented modem. Net gear walked us through every step navigating complications.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem router
on February 25, 2021
Posted by: Kelsey
Been absolutely awesome. Easy set up and installation and easy to use. The App makes it so easy to manage at home or away. Perfect set up for my home!
Written by a customer while visiting netgear.com
Customer Rating
3
Mobile App Needs Improvement
on February 25, 2021
Posted by: Lisa Cheuvront
My issue has yet to be resolved. The mobile app was apparently experiencing issues and your rep instructed me to reset the cable modem (i lost all my configured settings) and not 2 seconds later told the app was down and to try again a few days. I will try again shortly.
Response from netgear.comBy Consumer Affairs, February 26, 2021
Hi Lisa Cheuvront,
product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
????
on February 25, 2021
Posted by: mike
jury is still out, spent a good hour on the phone with netgear tech support for it dropping out, had to change a bunch of settings, seems to be working alot better, still seem to be having some instances...
Response from netgear.comBy Consumer Affairs, February 26, 2021
Hi mike,
Thank you for your feedback. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Thank you for your feedback. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy set up
on February 25, 2021
Posted by: Linda Van Durmen
Easy set up. I did download the Netgear Nighthawk app.
Written by a customer while visiting netgear.com