Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Fantastic modem at great price
on February 26, 2021
Posted by: Matt palermo
Love having the modem/router together. More room on the desk. Lightning fast speed. So much better than router optimum gave me. Nothing but compliments for this product
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing all I ever wanted
on February 26, 2021
Posted by: Aditya Bhardwaj
My AC1900 is super fast! Even during peak internet hours I game seamlessly, even with 4K cloud gaming on Google Stadia
Written by a customer while visiting netgear.com
Customer Rating
5
Way Better
on February 26, 2021
Posted by: Arvin
Netgear is way better than my previous modem/router supplied by my cable company. Once we used our laptop we don’t have to wait for WiFi signal. No intermittent service and so far we have no issue or reset our equipment.
Written by a customer while visiting netgear.com
Customer Rating
5
Good speed. No interruption.
on February 26, 2021
Posted by: Manjunath ramanjanappa
No interruption in connectivity and good speed with range.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem/router and great service
on February 26, 2021
Posted by: Neil
Very happy. Speeds are as advertised. I had some questions getting set up and chat was very helpful. Great company. Great product
Written by a customer while visiting netgear.com
Customer Rating
5
Great upgrade
on February 25, 2021
Posted by: Eagleboy
It’s a good router modem that suits my needs and my two bedroom apartment
Written by a customer while visiting netgear.com
Customer Rating
1
Customer support “experts”
on February 25, 2021
Posted by: James Bump
Bought because the reviews were 4star . I believe the unit I bought was a lemon. Was going to return for another of the same unit. After calling customer support
Response from netgear.comBy Consumer Affairs, February 26, 2021
Hi James Bump,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product
on February 25, 2021
Posted by: Ryan
Equals the same price as renting from an internet provider from a year, but is superior quality to what they seem to offer. Easy to set up, and I maintain great speed through this device (which can’t be said for cheaper devices).
Written by a customer while visiting netgear.com