Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
1
Unreliable wifi signal.
on February 26, 2021
Posted by: ATA09
Gender:Male
Length of ownership:6 months
I bought this cable modem Router back in Sep 2020. Since Jan 2021, the Wifi signal drop frequently. I checked with Comcast and they told me that The issue is with modem. I install new router and the problem went away. Be aware from this modem.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, March 2, 2021
Hi ATA09,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
nether nighthawk ac1900 review
on February 26, 2021
Posted by: Michael
Ease of setup... booted right up and connected easily... followed the instructions and now everything connects much faster than my old router
Written by a customer while visiting netgear.com
Customer Rating
5
Great product , fast
on February 26, 2021
Posted by: Nariman Noori
This is my 5th purchased of net gear modem router, happy with my purchase, fast .. thank you
Written by a customer while visiting netgear.com
Customer Rating
5
Easy install
on February 26, 2021
Posted by: Anonymous
We are using this as a third party modem and wifi box. Linking to our xfinity account was easy and quick.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy to install
on February 26, 2021
Posted by: Daisey
Does exactly what it says and was easy to install. So far absolutely no issues.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy transfer from old router
on February 26, 2021
Posted by: Anonymous
I wanted to save money because xfinity was charging me monthly for the router I had. I’m glad I made the switch
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product would recommend
on February 26, 2021
Posted by: David Pate
I needed to update my system due to high demand in our digital world and this was the best product on the market and a great price too. Had what I was looking for with the option of going hardwired having 4 Ethernet ports and can handle a lot of WiFi traffic. Would recommend and have recommended to people needing to make an update or looking for a make a switch. Also LOVE the app as you have total control in the palm of your hands!
Written by a customer while visiting netgear.com
Customer Rating
4
Solid!
on February 26, 2021
Posted by: Corey Brown
Very solid performance for the money spent on this modem router combo! It delivers fast and high quality performance all through my house. My family also feels very secure with the modern security this device offers. The app is an absolute great bonus to be able to monitor the unit on the go and to get alerts. Amazing product and it deserves this review.
Written by a customer while visiting netgear.com