Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great reliable connection
on March 3, 2021
Posted by: Dario Badilla
I have a 2 story home, and this modem/ router works great with long range connection.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great good speed
on March 3, 2021
Posted by: Jessica
Love the product easy to use works great no speed issues and love the app
Written by a customer while visiting netgear.com
Customer Rating
5
Easy set-up
on March 3, 2021
Posted by: Bryan
Super easy to set-up with the app. Works great with at least 8 devices (so far) connected at the same time. No more lag.
Written by a customer while visiting netgear.com
Customer Rating
5
Super Fast and Easy install
on March 3, 2021
Posted by: Robert R Mata
Blackhawk was very easy to install and setup. Awesome Router
Written by a customer while visiting netgear.com
Customer Rating
5
This modem is amazing!!!!
on March 3, 2021
Posted by: Melissa
The modem is super fast and easy to set up. I love that there is an app for your phone on the modem as well.
Written by a customer while visiting netgear.com
Customer Rating
2
Worked for a year
on March 3, 2021
Posted by: Alex
Worked great for the first year and then the 2.4 gig channel quit working.
Written by a customer while visiting netgear.com
Customer Rating
2
Worked for a year
on March 3, 2021
Posted by: Alex
Worked great for the first year and then the 2.4 gig channel quit working.
Response from netgear.comBy Consumer Affairs, March 4, 2021
Hi Alex,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
fixed everything
on March 3, 2021
Posted by: Anonymous
this router more than tripled my speed, very satisfied with the purchase. thanks netgear!
Written by a customer while visiting netgear.com