Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Easy setup and instant upgrade
on March 10, 2021
Posted by: Anonymous
Product was super easy to set up and instant upgrade to speed and connection
Written by a customer while visiting netgear.com
Customer Rating
5
Works amazing!
on March 10, 2021
Posted by: Anonymous
Bought this to go with my Google nest WiFi and works amazing!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Peasy
on March 10, 2021
Posted by: Gee3ee
Gender:Male
Length of ownership:1 year or longer
Simple set up and go, perfect for basic home streaming and other Xfinity stuff. I don’t game so, I couldn’t tell you about any game streaming, it does everything I need in a home with four security cams running full time and streaming movies and several devices all the time.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Home User
on March 10, 2021
Posted by: Robert R Mata
Easy to install and very Fast Speed on WiFi and cable network
Written by a customer while visiting netgear.com
Customer Rating
5
easy
on March 10, 2021
Posted by: pfennell
Easy set up and router/network app was easy. The hardest part was changing the information with the actual internet service provider
Written by a customer while visiting netgear.com
Customer Rating
2
Worked fine for 14 months, then ethernet died
on March 10, 2021
Posted by: fgnotafan
Gender:Male
Length of ownership:1 year or longer
Bought this in October 2019 instead of renting Xfinity unit. Worked fine until January, then Ethernet ports just DIED (conveniently right AFTER warranty expiration). WiFi still works (for now), but does not meet my data needs.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, March 11, 2021
Hi fgnotafan,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Product! 110% recommended!
on March 10, 2021
Posted by: Brian Casimiro
Great product! Great 5.0 ghz WiFi! A lot of Ethernet ports, and great design as well
Written by a customer while visiting netgear.com
Customer Rating
5
Good so far
on March 10, 2021
Posted by: Lane
So far it has met my expectations! Easy setup and nice size.
Written by a customer while visiting netgear.com