Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Good Range, High Speed Wifi
on March 20, 2021
Posted by: Deviant Knight
The Nighthawk AC1900, works great! It was easy to configure with the NETGEAR app and the the WiFi range extended over my entire house. It was also capable of handling faster speeds of internet than the cable modem/router provided by my ISP.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product upgrade
on March 19, 2021
Posted by: Michael N
I was using a Apple router. It became really slow so I upgraded to the new router/modem. Fast and reliable. It has a app to see who is on your network. How much data you have used. Great all around product!
Written by a customer while visiting netgear.com
Customer Rating
5
So fare so good
on March 19, 2021
Posted by: Ken
It’s been working great had a hard time setting up through Xfinity but other That it’s been working fine
Written by a customer while visiting netgear.com
Customer Rating
5
Great all in one Cable modem
on March 19, 2021
Posted by: Rustam
Very well made cable modem, has latest features to secure your network and latest wifi standards for best connectivity. Good size that can fit this unit everywhere
Written by a customer while visiting netgear.com
Customer Rating
5
Stronger Signal
on March 19, 2021
Posted by: Anonymous
I get a stronger signal with my NetGear Nighthawk AC1900. Less interference and faster speeds.
Written by a customer while visiting netgear.com
Customer Rating
5
Good product
on March 19, 2021
Posted by: MrDeneen
Seems to do it’s job well. Easy setup and speeds are on point
Written by a customer while visiting netgear.com
Customer Rating
3
Lasted 14 Months
on March 19, 2021
Posted by: BobSledWillie
The router went bad after about 14 months. It worked fine while it was working, but now it’s not working and NetGear offers NO SUPPORT. We can’t even talk to anyone from NetGear about it! Switching to a different modem.
Response from netgear.comBy Consumer Affairs, March 24, 2021
Hi BobSledWillie,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product
on March 19, 2021
Posted by: Andres F
So far so good, very fast internet and easy to install.
Written by a customer while visiting netgear.com