Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Great
on March 23, 2021
Posted by: Hmelley
Great router! Have many devices and smart home features. They all run swimmingly.
Written by a customer while visiting netgear.com
Customer Rating
5
Business Power House
on March 23, 2021
Posted by: Korey V.
Have connectivity and speed issues with provider modem/router. Was told this was the best one available for my needs. They were spot on! Plus I swear my speed has increased by 10-15%.
Written by a customer while visiting netgear.com
Customer Rating
5
Changed from Comcast
on March 23, 2021
Posted by: Paul Makris
Time to cut the cable company out and I got much better WiFi and consistent video. Easy to set up and price was great. Thank you NETGEAR
Written by a customer while visiting netgear.com
Customer Rating
3
It’s not bad, but it could be better
on March 23, 2021
Posted by: Jeremy Durbin
The WiFi range is just “okay”. I purchased this modem/router because frankly xfinity modems are terrible and I need something with reliable connection and range. First off, the price is high, but for quality your willing to spend more. Second, it seems almost as reliable as the xfinity, I literally have to “reset or re-signal” this modem daily. If more than five things (iPhones, laptops, video games) are all using internet at the same time then bandwidth is terrible, and very slow.
Response from netgear.comBy Consumer Affairs, March 24, 2021
Hi Jeremy Durbin,
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/1114/Improving-wireless-range-Overview
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
A Great All-In-One!
on March 23, 2021
Posted by: Stephanie A
This is a wonderful product! It had been about 5 years since I last upgraded my wifi setup, so the change was much needed. The Nighthawk was SUPER easy to set up, and I was connecting all of my devices to the network within half an hour! I love that you can control everything from the app, making everything super accessible! The app is also super easy to use, very user friendly for my mom! The connection and speed of internet is great, and I can use multiple devices for streaming, gaming, and zoom. I am super happy with my purchase and the price point. I will definitely be keeping my eye out for more Netgear products in the future.
Written by a customer while visiting netgear.com
Customer Rating
5
New Nighthawk Modem Router
on March 23, 2021
Posted by: MICHAEL MCGLOIN
Having issues with my old modem-router and my daughter was getting stressed out doing her school work online. When the Nighthawk modem showed up she was super excited, not because her school work, but because her Playstation would be so fast. Big time dad points for me.
Written by a customer while visiting netgear.com
Customer Rating
5
Better internet reception
on March 22, 2021
Posted by: Sharon B.
I am very happy with my Netgear Nighthawk my internet works so much better than it previously did with my old router/modem.
Written by a customer while visiting netgear.com
Customer Rating
5
Way better than WOW Network
on March 22, 2021
Posted by: Triggerjilly1
I needed to finally get myself out from under the cable companies leasing charge so I did and now I save money and have amazing service!! It’s perfect for my flat...
Written by a customer while visiting netgear.com