Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,220 Reviews)
Rating breakdown 12,220 reviews
5 Stars
10,126
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
mallyn
on March 24, 2021
Posted by: Myra Parsonnet
Love it! I used to have to use ethernet cords to use Zoom but now with this modem router the internet is super fast! great investment.
Written by a customer while visiting netgear.com
Customer Rating
5
Best I found
on March 24, 2021
Posted by: Rik4StL
This has been the best modem/router I have found. I only got 2 yrs. from my previous nighthawk AC1900, so I thought I’d switch brands. That turned out to be a poor decision. I went back and replaced it with a AC 1900. Let’s hope this one last longer than 2 years. The WiFi portion was the failure! Modem was still functioning!
Written by a customer while visiting netgear.com
Customer Rating
5
Perfect
on March 24, 2021
Posted by: Matthew Elliott
Have had zero issues and super and range are great
Written by a customer while visiting netgear.com
Customer Rating
1
Not up to par
on March 24, 2021
Posted by: Jjames
The device will not produce the speeds it states, and after hours of tech support, it’s still not working properly. Very aggravating and disappointing
Response from netgear.comBy Consumer Affairs, March 24, 2021
Hi Jjames,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Upgrade my modem/router
on March 24, 2021
Posted by: Jason C
I upgraded my modem router because my internet was spotty at best. This product made a huge difference!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Easy End to Cable Company Charges
on March 24, 2021
Posted by: Bill32012
My rental modem was ready to be dropped off at the cable company an hour after I opened the box. I followed the instructions, put the Nighthawk App on my phone, then used it to finish the project. I was able to keep my account name only having a pass code change for all my devices.
Written by a customer while visiting netgear.com
Customer Rating
4
AC1900 review
on March 24, 2021
Posted by: RJ
Decent speeds . 2.4ghz definitely a little slower than anticipated. 5ghz runs about 250 MBPs. Decent . Helped me save money on my Xfinity bill, definitely better than them
Written by a customer while visiting netgear.com
Customer Rating
5
Effective and Efficient
on March 24, 2021
Posted by: Anonymous
Works great and was very easy to set up. Would recommend this product.
Written by a customer while visiting netgear.com