Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
4
Ms.
on April 2, 2021
Posted by: Anonymous
Pretty good , internet speed is the same but working great throughout house
Written by a customer while visiting netgear.com
Customer Rating
5
Great upgrade
on April 2, 2021
Posted by: Gboscolo
I purchased this router modem to update my older Netgear C6300. So far I am very please with this router/modem. Works great and very reliable. I also like that I can plug an usb drive to it to make it a shared network drive.
Written by a customer while visiting netgear.com
Customer Rating
5
To compare this one wins!
on April 2, 2021
Posted by: Anonymous
We bought a leading competitor router modem to begin with and our security cameras wouldn’t connect which led to us having to upgrade devices per service provider which could of been just a provider snatching for us to get new devices. Then after the tech was her we still had issues with our new devices and our cable tv unless we were right at the modem. So my husband and I thought to our self let’s but a new router modem we went and bought the net gear night hawk and we are very happy haven’t had any issues with wifi coverage or devices issues unless the kids unplug something and then we have to hunt down that issue which isn’t due to the router but I would say to definitely don’t think twice about this product it’s well made and has great broadband service and super easy to set up and install.. now we don’t have no more monthly fees for rental services or anything or TVs cameras all work great now thanks NetGear for standing by your products and providing great service !
Written by a customer while visiting netgear.com
Customer Rating
5
Works great
on April 1, 2021
Posted by: Gwynne
I bought my Netgear modem/router about a week ago, replacing the modem provided by my internet service. I also converted from satellite TV to streaming, it handles all my devices with great speed.
Written by a customer while visiting netgear.com
Customer Rating
1
Would not work
on April 1, 2021
Posted by: CcF
No matter what I tried or who tried to help me from Netgear the Nighthawk would not connect to my internet. The online help left me with the impression that it was ready to go and that I had nothing to worry about. That as soon as he hung up all would be good. But sadly that was not the case. It just didn’t work for me!
Response from netgear.comBy Consumer Affairs, April 6, 2021
Hi CcF,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear nighthawk
on April 1, 2021
Posted by: Nicole Montero
after purchasing TWO arris routers and having extreme lag and trouble with my internet and wifi I switched to netgear nighthawk and it was the BEST decision. Internet is super fast, doesn’t lag and hasn’t had any problems whatsoever. 10/10 recommend. Would Buy netgear products again and recommend them without a doubt
Written by a customer while visiting netgear.com
Customer Rating
4
Very usefull
on April 1, 2021
Posted by: David Pigg
I have 13 devices at anytime connected. I have no issues downloading or streaming any content while playing online with friends.
Written by a customer while visiting netgear.com
Customer Rating
5
Works very well
on April 1, 2021
Posted by: kyledeg
I bought the modem to replace the Comcast one I had and it works perfectly. WiFi Connection works all over the house.
Written by a customer while visiting netgear.com