Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
My new Nighthawk
on April 5, 2021
Posted by: Michael Bruckner
Excellent coverage for my 13 devices. Everything works great no matter where in the house I am, upstairs in the bedroom , living room on the first floor or down in the man cave. And it was a breeze to set up. I am one very satisfied customer!
Written by a customer while visiting netgear.com
Customer Rating
5
Cable modem/router
on April 5, 2021
Posted by: William K Felty
So far it works great! Love it. Faster and more stable.
Written by a customer while visiting netgear.com
Customer Rating
5
Simply better
on April 4, 2021
Posted by: Laurie Rousseau-Nepton
Just changed my router/modem for the Netgear AC1900. It solved so many problems I’ve had with my systems. Internet is stable, Netflix run smoothly and all my Alexa devices are working well for the first time! I highly recommend!
Written by a customer while visiting netgear.com
Customer Rating
5
Modem/Router
on April 4, 2021
Posted by: Robin
This is a great all in one modem/router. Set up was easy.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product.
on April 4, 2021
Posted by: Anonymous
Is a great product and really easy for setup. Work too well.
Written by a customer while visiting netgear.com
Customer Rating
5
Love my new cable modem
on April 4, 2021
Posted by: Mervyn L. Stephen
I love this new cable modem it increase my download speed from 200 MB to 600 MB. Great product!!!!!
Written by a customer while visiting netgear.com
Customer Rating
2
Worked for a month
on April 4, 2021
Posted by: Sarah Tabory
Worked great for a month, then I lost ability to connect to internet via WiFi. Netgear said it was an issue with my isp. ISP said connection was strong. Bought a new router and everything’s great. Very disappointed in this waste of money and time.
Response from netgear.comBy Consumer Affairs, April 6, 2021
Hi Sarah Tabory,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Good stuff
on April 4, 2021
Posted by: Willy Lee
Stronger than my previous Netgear router that I had. Love the password and easy to remember
Written by a customer while visiting netgear.com