Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Netgear Nighthawk Router
on April 7, 2021
Posted by: Anonymous
twice as fast as my old router, super easy to connect and set up. had it up and running with two tvs, three computers an xbox and several hand held devices in about an hour...
Written by a customer while visiting netgear.com
Customer Rating
5
Router
on April 7, 2021
Posted by: Janel Roath
Have used Netgear routers for the last 4 years and never an issue. Works great!
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing Product
on April 7, 2021
Posted by: Tyler Rushing
This modem/router is a bit pricey but is completely worth it if you love internet it’ll keep up with the speeds and you’ll never have lag spikes
Written by a customer while visiting netgear.com
Customer Rating
4
Good modem!
on April 7, 2021
Posted by: Jon Archuleta
I received a certified refurbished product and it’s working wonderfully! Definitely an upgrade in speed and strength of internet.
Written by a customer while visiting netgear.com
Customer Rating
2
Daily reboot
on April 7, 2021
Posted by: Maniac9565
I have to reboot daily. I gave it 2 stars instead of 1 star because i am able to reboot through iphone app quickly.
Response from netgear.comBy Consumer Affairs, April 8, 2021
Hi Maniac9565,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great modem router
on April 7, 2021
Posted by: Felicialynn02
This unit was very easy to set up. Not only was it easy to set up but the WiFi reaches all throughout my home (1200 sq ft) without any lag. The slim design allowed me to mount it in the wall behind my tv easily and now it is out of sight out of mind.
Written by a customer while visiting netgear.com
Customer Rating
5
Repeat Netgear Equipment
on April 6, 2021
Posted by: Michael
This is the third piece of Netgear equipment that I have owned and I have never been disappointed. Easy to install and setup. Works flawlessly and if I am having a connectivity issue it is generally not the Netgear.
Written by a customer while visiting netgear.com
Customer Rating
5
Nighthawk
on April 6, 2021
Posted by: Howard Dublin Jr
The Nighthawk router combo has worked perfectly. It is fast and reliable. Thanks Netgear!
Written by a customer while visiting netgear.com