Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Powerful Speed Upgrade
on April 8, 2021
Posted by: JEH
This addition to my home office has changed everything about my day to day ease and workflow.
Written by a customer while visiting netgear.com
Customer Rating
5
This unit works fine
on April 8, 2021
Posted by: Thomas Jeffcoat
My wi fo improved over the old Netgear modom that I had for sure
Written by a customer while visiting netgear.com
Customer Rating
5
Love My Nighthawk Router
on April 8, 2021
Posted by: Anonymous
Just purchased and hooked up my new Nighthawk AC1900, and I am very pleased with the connectivity speed and range of the product.
Written by a customer while visiting netgear.com
Customer Rating
3
Good for basic internet
on April 8, 2021
Posted by: Wal
This cable modem / router is great if your provider is willing to work with you for any firmware updates available otherwise you will bounce back and forth between your provider and NETGEAR tech support. They each blame each other for who is responsible/ capable of helping you with this firmware update. The box this devices comes in advertises that you can use the app, but it is apparent that the app was not compatible with this device and I was only able to access the settings the old fashion way online. Come to find out, this device is not necessarily strong enough to evenly distribute a full 400-500 internet speed. So if you have a basic 100 - 200 speed you’re in luck! I advice getting a beefier device that can easily distribute your 300 - 500 speed. Especially if you work remotely and / or are a student.
Response from netgear.comBy Consumer Affairs, April 14, 2021
Hi Wal,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
This is so Awesome
on April 8, 2021
Posted by: Terry P
The Netgear Nighthawk AC1900 C7000 Cable Modem is a great tool for all my internet surfing and more
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on April 8, 2021
Posted by: Heidi Speece
I enjoy your product. Works great no issues whatsoever. Thanks
Written by a customer while visiting netgear.com
Customer Rating
5
Ease of use
on April 8, 2021
Posted by: David S Hutchison
Not being a real Techy gut. I found the NETGEAR Nighthawk to be very easy to set up. I added the NETGEAR App to my phone with ease. My experience with this product has been a very positive one!
Written by a customer while visiting netgear.com
Customer Rating
3
Tengo problemas con el wifi
on April 8, 2021
Posted by: Anonymous
La velocidad del wifi no me funciona a su totalidad
Written by a customer while visiting netgear.com