Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Average customer rating
4.7
(12,221 Reviews)
Rating breakdown 12,221 reviews
5 Stars
10,127
4 Stars
1,429
3 Stars
344
2 Stars
108
1 Star
213
61%of customers recommend this product.
(
39 out of
64)
Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Badarse
on April 10, 2021
Posted by: Anonymous
Thing is so much better than the one provided by Comcast amd I don’t have anymore rental fees!!!
Written by a customer while visiting netgear.com
Customer Rating
5
AC1900 solves problems
on April 10, 2021
Posted by: Richard A Seale
I was continuing to have problems with home WIFI going down using older netgear separate cable modem and WIFI router. Replacing both units with the AC1900 has completely the problem and I have not had a WIFI faliure since installing.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Product.
on April 10, 2021
Posted by: Ravi
Best Modem I have ever used. Performance is never compromised.
Written by a customer while visiting netgear.com
Customer Rating
5
Works well
on April 10, 2021
Posted by: Ethan
The modem/router combo works well for my 2 bedroom apartment. I have 400Mb internet with xfinity, hue/google smart devices, gaming systems, wifi and ethernet. I am getting around 300mbps by iPhone, and 120mbps on ps4, and other devices. No issues with overheating and very easy setup process.
Written by a customer while visiting netgear.com
Customer Rating
5
GREAT MODEM/ROUTER
on April 10, 2021
Posted by: Brody Somero
My old Siri router modem combo started to disconnect from our tv and laptops randomly so we switched and just got this based on other reviews and it has not let down! Runs all our phones tv and computers at once, my wife works from home and is on video chats a lot and I do some online gaming and everything runs smoothly, no disruptions in her work and more importantly no lagging in my gaming
Written by a customer while visiting netgear.com
Customer Rating
5
A Definite Must-Buy!
on April 10, 2021
Posted by: Tyricke A Bracey
Definitely the best modem router I’ve used so far. It’s easy to manage from the app, and it’s extremely reliable.
Written by a customer while visiting netgear.com
Customer Rating
5
Fixed connection issues
on April 10, 2021
Posted by: Dairy Craig
Bought this to replace my old modem/router combo. The old one was causing intermittent connection issues that made working from home a headache. As soon as I plugged this new modem in, I sighed a breath of relief.
Written by a customer while visiting netgear.com
Customer Rating
3
It does the job
on April 10, 2021
Posted by: Fernando Anorve Jr
Modem is good and all that but then started having issues with the connections dropping. Have to keep disconnecting and hard resetting almost about every day in the morning.
Response from netgear.comBy Consumer Affairs, April 14, 2021
Hi Fernando Anorve Jr,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com