Customer Reviews for NETGEAR - Refurbished Excellent - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
Customer Rating
5
Nighthawk is a night and shining armor!
on April 16, 2021
Posted by: masion de trois
Wow! What a night and day difference between our old cable and wifi router to the nighthawk! People always say it’s a white knight to the rescue, but truly it’s a NIGHTHAWK! Out internet improved LEAPS and BOUNDS with the nighthawk. We are lifetime customers! Thank you
It’s literally a plug and play. I’ve had it for about 2 weeks now and never been so happy to share how much easier it is. Why pay to the companies when you can buy your own and control it with a few clicks in your fingers. Such a game changer.
When i first bought it, it was great. I was able to play games with my friends without issue but 4 months ago, the modem shut down and when it turn on again it was not the same, the up streams light kept on blink no matter how much i restarted and replace the wires.
Response from netgear.comBy Consumer Affairs, April 16, 2021
Hi Hughies Moon,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.